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Shipping FAQ

Where do you ship to?

We ship worldwide!

How will you ship my order?

Orders are shipped from the UK via Royal Mail 1st Class for orders within the UK.

Orders outside the UK are sent via International Standard.

I haven't received a shipping confirmation email!

Unfortunately Big Cartel does not send out shipping notifications. We aim to ship orders within 1-2 working days so rest assured, your order is probably already on it's way to you!

How long will my order take to arrive?

We aim to ship orders within 1-2 working days.

UK orders: 1-2 working days

Europe: 3-5 working days

USA & Everywhere else: 7-10 working days

Pin Display Pennant orders: these are made to order, so can take up to 7 days to make & ship. Please let me know if you need it sooner.

*Please be aware that unforeseen circumstances can occasionally arise within the postal system which can cause a delay. Please get in touch with us if your order is taking an unusual amount of time to arrive: cousinscollective@gmail.com